Genesis Management Services strives to be ahead of the curve, providing the most up-to-date wireless infrastructure and high-speed fiber networks the guest expects, all the necessary tools and training that ownership, management, and employees require, uniformly across all properties. Our technology management services include:
Internet and Networking
Guest Wireless Network Management | Non-invasive captive portals for guest network security and liability, wireless AP and controller infrastructure management, on-site development, and deployment of wireless and wired networks.
Managed Firewall and Security | Segregation of corporate and guest networks, gateway content filtering, intrusion protection, and bandwidth management.
Internet Service Provider Management | Negotiate the best rate and manage broadband or fiber-based connections for maximum bandwidth.
Server Management | Manage, monitor, and maintain on-site servers.
Computer Management | Monitoring, updating, and technical support for employee workstations including anti-virus, device discovery, software installation, and web backup.
Software and Applications
Email and Collaboration | Full suite of managed cloud software applications for email, calendaring, documents, collaboration, messaging, and meetings.
Sales and Catering | CRM, group rooms sales, and banquet sales cloud application.
Hotel and Guest Operations | Guest messaging, preventative maintenance, housekeeping, front desk notification, ticketing system.
Document Management | Cloud-based document management system for collaboration and multi-device access.
Inventory Control Management Software | Latest software for restaurant inventory management, control, and menu design.
PMS Management | Support and assist in managing brand standard PMS systems or provide, train and manage independent PMS system.
Intranet | Company-wide Intranet for standards and policies, news, and employee information.
Employee Time Management | Time clock and payroll application to manage employees.
Online and Digital Management
Web Site Development and Support | Brand standard or independent site development management.
Reputation Management and Social Media | Web-based application and writers to support internet presence management of social media sites, map sites, and monitor listings and reviews.
Our philosophy revolves around staying on top of and embracing disruptive technologies that improve the guest experience and streamline operations.